Privacy statement MAKUS
24-04-2022
Your privacy is very important to MAKUS. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the webshop www.makuskitchen.com with information that we learn about you.
If you have any questions, or would like to know exactly what information we keep about you, please contact info@makuskitchen.com.
Process order
When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.
For this we use your name and address details, email address, telephone number and invoice address. We need these because of the contract we conclude with you. We store this information for up to six months after your order has been completed and seven years thereafter (that is the legal retention obligation).
Providing to third parties
We work with certain companies that may receive your personal data mentioned above from us.
We work together with the following companies to process orders:
1) Our payment provider Shopify
2) Our after sales partners Witgoedreparaties and CE Repair
3) Our storage partner Witgoedtrade Alkmaar
Statistics and profiling
We keep statistics about the use of our webshop. We use these to optimize our shop and show you the most relevant information. By combining your personal preferences, we can send you more targeted information. For this, we use your e-mail address, based on your permission. Your information is stored for 1 year. We respect your privacy at all times, so please let us know if you do not want us to use your information.
Advertisement
We would like to send you advertising about offers and new products or services. We do this:
- By email
- Via social media
You can object to this advertising at any time. Each email contains an email address where you can unsubscribe.
Provision to other companies or institutions
With the exception of the partners mentioned above, we will not under any circumstances provide your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police demand this on suspicion of a crime).
Our webshop contains social media buttons. The administrators of these services use these buttons to collect your personal data.
Cookies
Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also see that you are visiting us again. When you visit our webshop for the first time, we will show a message with an explanation about cookies. We will ask for your permission for the use of these cookies. You can disable the placing of cookies via your browser, but some parts of our webshop will no longer work properly.
Google Analytics
We use Google Analytics to track how visitors use our webshop. We have concluded a processor agreement with Google. This contains strict agreements about what they are allowed to track. We allow Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.
Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
• We use secure connections (Secure Sockets Layer or SSL) which protect all information between you and our website when you enter personal data.
Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.
View, change and delete your data
If you have any questions or would like to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
- receive an explanation of what personal data we have and what we do with it
- access to the precise personal data we have
- having errors corrected
- having outdated personal data deleted
- withdrawal of consent
- object to a particular use
Please note that you should always clearly indicate who you are, so that we can be sure that we do not adjust or delete data from the wrong person.
File a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.
Contact details
MAKUS
Mauritskade 63
1092AD
Amsterdam
info@makuskitchen.com
020 244 1609